Assalam o alaikum. FrontDeskHQ gives your clinic, hospital, lab or dental practice an AI front desk named Hira, who answers every patient WhatsApp message, website chat and Instagram DM in Urdu and English, day and night, and books them straight into your schedule.
Your clinical work deserves a front desk that never sleeps, never resigns, and never lets a patient go unanswered.
Chat with Hira on the left in English or Urdu, ask about timings or booking a demo call. The booking lands on the live schedule on the right. This is not a mockup, it is the same technology we set up for your practice.
WhatsApp texts and voice notes, website chat and Instagram DMs, answered instantly in Urdu or English, even at 11pm when your staff has gone home. Patients who prefer to speak, not type, still get answered.
Schedules, reschedules and cancels in plain conversation, straight into your appointment system.
Automatic reminders before the visit, and follow-up to refill the slot when someone cancels.
Timings, location, fees, doctors' schedules and report status, answered consistently from information your team approves.
Hira does not answer medical questions, ever. Anything clinical goes straight to your doctors with the full conversation attached, so patients get medical answers only from the people qualified to give them.
No more paper registers, scattered forms and Excel sheets. Website, WhatsApp, Instagram and phone bookings all land in one patient management system, so your full schedule and your real numbers are in your hand, wherever you are.
Assalam o alaikum, I am Dr. Aiman. I have spent fifteen years inside Pakistani medicine: the wards, the OPDs, and more than a decade in our medical colleges training the doctors who now run practices like yours, with peer reviewed research along the way. Then I mastered a second craft: building AI systems.
So I know what OPD rush does to a front desk. I know what every no-show costs you. And I know exactly what AI can and cannot be trusted to do in a medical setting, because I speak both languages, medicine and machine.
FrontDeskHQ exists because I kept watching excellent clinicians lose patients to something as small as an unanswered WhatsApp message. My mission is to see Pakistani practices thrive: you focus on the medicine, and a system I build and personally verify answers every patient, every time.
Who better to bring AI into your practice than a doctor who builds AI?
Your timings, doctors, services, fees and the way you speak to patients. Clinical content is verified with your team.
Phone, website, WhatsApp and social DMs, wired into one AI front desk.
Your AI front desk starts answering and booking patients from day one.
Appointments land in your system, and your staff finally breathes during rush hours.
Yes. Hira answers in Urdu, English, or a natural mix, matching whatever the patient uses. Roman Urdu works, and so do WhatsApp voice notes: patients who prefer to speak instead of type send a voice message and still get answered.
Never. Hira runs your front desk, she is not a clinician. She handles appointments, timings, services, fees and routine queries from content your team approves, and the moment a question turns medical she routes it to your actual doctors with the full conversation attached. Every piece of practice information she uses is verified by humans before it goes live.
Yes. WhatsApp, Instagram and your website connect directly, so patients keep messaging the way they already do, except now someone always answers.
Yes, as an advanced add-on. An AI voice agent that speaks Urdu and English can answer calls through a call routing setup we configure for your practice. Most practices start with WhatsApp, website and Instagram, then add voice once the text channels are running well.
Usually days. We learn your practice, connect your channels and switch it on. You will see it booking patients in the first week.
It depends on your size and channels, a single clinic is very different from a multi-branch lab, so we size it on a quick call. Here is the honest math though: the setup is a one-time investment, and for most practices it costs less than the patients Hira recovers in her first few weeks. Every after-hours message she answers and every no-show she refills is revenue your front desk was losing silently.
Book a 15-minute call with Dr. Aiman and watch Hira answer a real patient conversation, and book it, live.